Alissa Quach is a Deputy Director of Headway Joint Stock Company.
She has always believed that in order to continuously develop, we require intelligent, imaginative people who can come up with workable answers to challenging problems. She has more than 15 years of expertise in the field and has assisted numerous organizations and coworkers in achieving their goals and taking their careers to the next level.
She graduated with a degree in International Business Administration and holds a Master of Science in Transportation and Logistics from Must University with the assistance of the Massachusetts Institute of Technology (MIT) in the USA.
She always goes with Headway Joint Company outside of work to fulfill social obligations like charity, content companion programs, and awards for competitions to uncover new talent in the logistics sector.
- Please, tell us a bit about yourself & HEADWAY JOINT STOCK COMPANY.
I’m Alissa, the Deputy Managing Director. For more than ten years, I have worked and had a long-term commitment with Headway JSC. It’s a pleasure to respond to your inquiries.
We, Headway JSC is the leading provider of warehousing services, cross-border logistics, integrated logistics, automotive logistics, perishable logistics, and supply chain management in Vietnam. For every query from a client, we provide completely integrated, all-inclusive services and create practical, clever logistics solutions.
- HEADWAY JOINT STOCK COMPANY is a premium transportation service provider, what differentiates you from the competition?
We provide completely integrated and all-inclusive services as a 20+ year global leader in the logistics sector.
For each and every inquiry from a client, Headway designs practical and clever logistical solutions.
Our objective is to offer customers practical solutions to their supply chain problems.
- A multimodal transportation strategy can help customer overcome the transit time issue.
- Experts and knowledgeable employees will look after customers and offer the best solutions for their needs.
- We provided hotline 0909545431 service around-the-clock to handle all shipments.
- With the help of strong financing, we can assist consumers with credit.
- To ensure this, we have pursued and incorporated current technology.
- In order to negotiate and present our customers with the greatest offer, we have solid contracts and partnerships with major carriers.
- How does HEADWAY JOINT STOCK COMPANY ensure its services are tailored to meet the unique needs of each client?
Headway has open interactions with clients to better understand their unique needs, objectives, and difficulties.
Headway learns about the client’s wants and expectations by actively listening and posing pertinent questions.
Following the meeting, Headway performs an in-depth examination of the client’s logistics operations.
Based on the study, Headway creates specialized service packages that address the specific demands of the client.
In order to improve its offerings and cater to the demands of individual clients, Headway makes use of cutting-edge technologies.
Real-time tracking tools are used by Headway along with internal CRM (logistics management system) solutions.
Technology integration allows Headway to offer specialized solutions that take into account the particular needs of each client.
Headway assigns customer service representatives to each client. These professionals act as the primary point of contact and serve as a liaison between the client and the company.
Maintaining regular communication, providing updates, and ensuring that the logistics services remain aligned with the client’s needs.
- Why did you decide to join WOF Alliance Network?
Because WOF Alliance Network is the only worldwide freight forwarding network linked to a completely unique supply chain platform.
WOF Alliance Network is bridging the most modern supply chain solution providers from all modes of transportation and logistics with manufacturers, retailers, wholesalers, importers, and exporters from essential industries such as automotive, electronics, healthcare, machinery, food and beverage, and others.
WOF Alliance Network is working to provide the best benefits for all of its members worldwide from its headquarters in the dynamic region of Central and Eastern Europe. Wof Alliance Network will guarantee larger volumes and more transactions shortly after joining WOF Alliance because it is a semi-exclusive network. Thus, as a member of our WOF Aliliance Network, Headway JSC will have many opportunities to associate and develop together. Thanks!
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With more than 20 years of experience in the logistics industry, Headway JSC is the leading logistics company in Vietnam in terms of refrigerated freight, automotive logistics, perishable goods, and cross-border goods. Headway offers fully integrated and all-inclusive services. Headway designs workable and smart logistics solutions for each and every client’s inquiry. Spanning 5 continents, presenting in more than 196 countries worldwide with 9 offices in Vietnam, Headway has extensive global coverage with deep local knowledge. The company has developed strong partnerships with professional agents in every country around the globe. |